What This Policy Covers
This Cookie Policy applies to all pages and features available at https://lucky-hunter-casino-canada.com/, operated by Lucky Hunter Casino, registered at 10235 101 St NW, Suite 2550, Edmonton, AB T5J 3G1, Canada. It explains what cookies are, which ones we use, why we use them, and what options you have when it comes to controlling them.
This policy is part of our broader commitment to transparency under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta’s Personal Information Protection Act (PIPA), and Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25). If you are a resident of British Columbia, BC PIPA also applies to how we handle your data.
Reading this policy takes a few minutes. It is worth your time if you care about what happens to your browsing data when you visit our site.
What Cookies Actually Are
A cookie is a small text file that a website stores on your device when you visit it. The file typically contains a string of characters that allows the site to recognise your browser on return visits. Cookies are not programs. They cannot run code, access files on your computer, or carry viruses.
Beyond traditional cookies, we also use technologies that work in similar ways:
- Local storage and session storage – browser-based storage mechanisms that hold data on your device for the duration of a session or longer, depending on settings
- Pixel tags and web beacons – small transparent images embedded in pages or emails that record whether content was loaded
- Fingerprinting scripts – code that collects technical characteristics of your browser and device to distinguish sessions without relying entirely on cookie files
When we refer to “cookies” in this policy, we mean all of the above technologies collectively unless we specify otherwise.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies cannot be switched off without breaking the site. They do not collect information for marketing and are not used to track you across other websites. Their sole function is to keep core features operational.
Examples of what they handle on lucky-hunter-casino-canada.com:
- Maintaining your login session so you stay authenticated as you move between the lobby, cashier, and account pages
- Storing your language preference within the current session
- Keeping your active game state intact if you navigate away and return
- Enforcing security tokens that protect form submissions from cross-site request forgery
- Routing your requests to the correct server infrastructure
Because these cookies are technically essential, they operate without requiring your consent under PIPEDA’s legitimate interest provisions. You can disable them through your browser settings, but doing so will prevent you from logging in or using most of the site’s features.
Performance and Analytics Cookies
These cookies collect aggregated, anonymised information about how visitors use the site. No single user is identifiable from the data collected. We use this information to understand which pages load slowly, which game categories get the most traffic, where users tend to leave the registration flow, and similar operational questions.
This data feeds into site improvements. If the cashier page shows a high exit rate at a specific step, we investigate whether something about that step is confusing or broken. Analytics cookies make that kind of diagnosis possible.
Tools used for this purpose may include Google Analytics 4, configured with IP anonymisation enabled. Data collected is retained only for as long as necessary to serve its operational purpose.
Functional Cookies
Functional cookies allow the site to remember choices you make and provide more personalised features as a result. These are not strictly necessary, but they significantly improve the experience for returning players.
What they remember:
- Your preferred display currency (CAD)
- Game filter settings you applied during your last visit
- Whether you dismissed informational banners or cookie notices
- Accessibility preferences such as reduced-motion settings
- Live chat conversation context so support agents have background when you reconnect
If you block functional cookies, the site will still work, but it will not remember your preferences between sessions.
Targeting and Marketing Cookies
These cookies track your activity across websites and are used to deliver advertising that reflects your demonstrated interests. Lucky Hunter Casino uses them to measure the effectiveness of promotional campaigns, to avoid showing you the same advertisement repeatedly, and to identify which traffic sources bring players who stay engaged with the platform.
They are placed by us and by third-party advertising networks we work with. These networks may combine information collected on our site with data they have collected elsewhere to build an interest profile.
Under PIPEDA and Quebec Law 25, we are required to obtain your express consent before placing these cookies. You will be asked for that consent via the cookie consent banner when you first visit the site. If you decline, no targeting cookies will be placed during that session or future sessions from that browser, unless you later change your preferences.
Responsible Gambling and Age Verification Cookies
Lucky Hunter Casino operates under licence number OGL/2024/161/0191 and holds a legal obligation to prevent minors from accessing gambling services and to support responsible gambling measures. Certain cookies exist specifically to fulfil these obligations:
- Cookies that record whether you have completed age verification, so the check does not repeat on every visit
- Cookies that retain self-exclusion or session limit settings you have applied through your account
- Cookies that connect responsible gambling tools (such as deposit limits and reality checks) to your current session
These cookies are functionally necessary for regulatory compliance and operate accordingly.
Third-Party Cookies on Our Site
Several functions on lucky-hunter-casino-canada.com involve services operated by third parties, and those services may set their own cookies. We do not control what data these third parties collect through their cookies; that data is governed by their own privacy policies.
Third parties whose cookies may be present on our site include:
- Google Analytics – for site performance reporting
- Evolution Gaming and Ezugi – our live casino providers, whose game platforms load within our interface and may set session cookies for game continuity
- Payment processors – including those handling Visa, Mastercard, Apple Pay, Google Pay, and cryptocurrency transactions. These services may set cookies as part of fraud detection and session authentication
- Gambling Therapy and BeGambleAware – responsible gambling support organisations whose embedded tools or links may carry tracking parameters
- Live chat software – our customer support tool, which stores conversation state between you and our support team
Where we have agreements with these third parties, we require them to handle data in a manner consistent with Canadian privacy law.
Cookies and Canadian Privacy Law
Your Rights Under PIPEDA
PIPEDA gives you the right to know what personal information we hold about you, to request access to that information, to challenge its accuracy, and to withdraw consent for its collection under certain conditions.
Cookie data that is linked to your account or that can be used to identify you is personal information under PIPEDA. Cookie data that is purely technical and genuinely cannot be connected to an identifiable individual may fall outside PIPEDA’s scope, though the interpretation of what counts as identifiable is becoming broader as technical capabilities evolve.
To exercise your access or correction rights, contact us at support@lucky-hunter-casino-canada.com or by phone at +1 (780) 555-4407.
Quebec Residents: Law 25 Specifics
Quebec’s Law 25 (Act Respecting the Protection of Personal Information in the Private Sector) applies stricter requirements than PIPEDA for residents of Quebec. Specifically:
- You have the right to request that we stop disseminating your personal information to third parties
- You have the right to request de-indexing of information about you from search results, where applicable
- Profiling activities (including through marketing cookies) require your explicit opt-in consent under Law 25, not merely the absence of an opt-out
- We are required to publish a privacy policy and this cookie policy in plain, accessible language
Quebec residents may submit data rights requests to support@lucky-hunter-casino-canada.com. We will acknowledge and begin processing your request within the timeframe required by law.
Alberta and British Columbia Residents
Alberta’s PIPA and BC’s PIPA each give residents of those provinces similar rights to PIPEDA, including the right to access personal information held about you and to request corrections. These rights extend to data collected through cookies when that data is linked to your account or otherwise constitutes personal information.
How to Control Cookies
Through Our Cookie Consent Tool
When you first visit lucky-hunter-casino-canada.com, a cookie consent banner will appear. This tool lets you accept all cookies, reject non-essential cookies, or configure your preferences by category. Your choices are stored and applied to future visits from the same browser.
To change your preferences after your initial choice, look for the cookie settings link in the site footer, or clear your cookies and reload the page to see the consent banner again.
Through Your Browser Settings
Every major browser offers cookie controls within its settings or preferences menu. You can block all cookies, block third-party cookies only, or clear existing cookies at any time.
Instructions for major browsers:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy and Security > Cookies and Site Data
- Safari: Settings > Safari > Privacy and Security
- Edge: Settings > Cookies and site permissions > Cookies and site data
Note that blocking all cookies will prevent you from logging in to your Lucky Hunter Casino account or using session-dependent features like live chat and the cashier.
Opting Out of Specific Third-Party Tracking
For Google Analytics specifically, you can install the Google Analytics Opt-Out Browser Add-on, available through Google’s own channels. This prevents the Analytics script from sending data about your visit.
For interest-based advertising, the Digital Advertising Alliance of Canada operates the YourAdChoices tool at youradchoices.ca, which lets you opt out of participating ad networks. Network Advertising Initiative opt-out tools are also available at optout.networkadvertising.org.
These opt-outs are cookie-based, which means they will need to be re-applied if you clear your cookies.
Cookie Retention Periods
Not all cookies last the same length of time. The table below summarises the general retention periods by category:
- Strictly necessary cookies: Session duration only, or up to 24 hours for authentication tokens
- Performance and analytics cookies: Up to 13 months from the date of collection
- Functional cookies: Up to 12 months, or until you clear them manually
- Marketing and targeting cookies: Typically 30 to 90 days, depending on the third party
- Age verification and responsible gambling cookies: Up to 12 months
Session cookies are deleted automatically when you close your browser. Persistent cookies remain until their expiry date or until you delete them.
Children and Minors
Lucky Hunter Casino is strictly a 18+ service. We do not knowingly collect personal information from anyone under the age of 18, and our cookie practices reflect this. If we become aware that cookies have been used to collect information from a minor, we will delete that information as promptly as technically possible.
If you are a parent or guardian and believe a minor has accessed our site and had data collected, contact us immediately at support@lucky-hunter-casino-canada.com or call +1 (780) 555-4407.
Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in the technologies we use, changes in applicable Canadian law, or changes in our business practices. When we make material changes, we will notify you through a prominent notice on the site or, if you have an account with us, through a direct communication to your registered email address.
Continued use of lucky-hunter-casino-canada.com after any changes take effect constitutes your acknowledgement of the updated policy.
Contact Us About This Policy
If you have questions about how Lucky Hunter Casino uses cookies, want to exercise your privacy rights under PIPEDA or applicable provincial law, or need to report a concern, you can reach us through any of the following:
- Email: support@lucky-hunter-casino-canada.com
- Phone: +1 (780) 555-4407
- Mail: Lucky Hunter Casino, 10235 101 St NW, Suite 2550, Edmonton, AB T5J 3G1, Canada
Our support team is available 24 hours a day, seven days a week for account-related matters. For formal privacy rights requests, we aim to acknowledge your inquiry within 10 business days and provide a full response within the timeframe required by applicable law.